What is your Policy on Returns/Exchanges policy?
I want you to LOVE your artwork! I am happy to answer any questions before you order, I can also schedule a call via ZOOM or FaceTime. Reach out to me at martimarart@gmail.com.
We will provide a no charge replacement or refund for any quality issues. We may request photos or to have the order returned to us and would provide a return shipping label. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact me at martimarart@gmail.com
CAN I CANCEL MY ORDER?
Unless your order has already gone into production you can cancel it. Typically orders go into production the next business day, but sometimes same-day depnding on the time of the order. Please contact me as soon as possible at martimarart@gmail.com
WHAT IS THE DIFFERENCE BETWEEN A PRINT, A LIMITED EDITION PRINT AND AN ORIGINAL?
PRINTS A print is a high quality reproduction of my original painting. My original paintings are photographed professionally to obtain a high resolution image of the painting. Once the image is obtained and quality is ensured to resemble the original painting as close as possible, they are printed on archival, museum quality paper, canvas or other materials with highly pigmented ink. All original paintings are signed by me, therefore, the print will contain a digital signature, but not an original signature.
LIMITED EDITION PRINTS A limited edition print is printed as above and hand signed by me. If indicated under the Limited Edition offerring, the print will also be hand embellished by adding paint onto the print to create a one of a kind print, which will be as close to the original as possible. Paintings with metallic finishes (gold, silver, bronze) will most closely resemble the original painting if hand embellished by adding the metallic onto the print, Limited Edition Prints are all signed on the front and/or the back or the print.
All of my prints are available as a Limited Edition, Hand Embellished Print by contacting me to special order. This is a great option to have a one-of-a kind version of my art, without the pricetag of an original.
ORIGINALS Originals paintings are the original, one of a kind, original artwork created by me, Marty "MartiMar". Originals vary in price and size, but there will only be one!