Frequently Asked Questions

can i view in person or remotely before purchasing?

YES! My art is like my children, I love the opportunity to show it off. My home studio is in Louisville, Kentucky. Contact me at martimarart@gmail.com to set up an appointment to see any of my original work. A zoom call can also be scheduled to show close up views remotely. 

Can I pick up locally?  

YES! To arrange a local pick up in Louisville, Kentucky, please contact me before ordering at martimarart@gmail.com. All prints, originals and LImited Edition Prints can be picked up in my studio. Originals are available at any time. Allow 2-3 weeks for prints and Limited Edition Prints.  

WHEN WILL MY ORDER ARRIVE?

SHIPPING of ORIGINAL PAINTINGS:  Original paintings are shipped by me within 2-4 business days of ordering. You will receive a tracking number from me as soon as the order has been shipped.

LIMITED EDITION PRINTS Limited edition prints are shipped by me, within 2-3 weeks of ordering. You will receive a tracking number from me as soon as the order has been shipped.

PRINTS  Production for most prints take 5 buisness days + shipping time. Prints ordered through my website are produced and shipped from my fine art printing partner in North Carolina. You will receive a tracking number as soon as your order has been shipped.

HOW MUCH DOES THE SHIPPING COST? 

Shipping of original paintings and Limited Edition Prints is free with your order.

The shipping price of prints is calculated upon checkout based on weight coefficient of each item. To save shipping costs, I can arrange local pick up at my studio in Louisville, Kentucky. Contact me directly to order at martimarart@gmail.com.


What is your Policy on Returns/Exchanges policy?

I want you to LOVE your artwork! I am happy to answer any questions before you order, I can also schedule a call via ZOOM or FaceTime. Reach out to me at martimarart@gmail.com

We will provide a no charge replacement or refund for any quality issues. We may request photos or to have the order returned to us and would provide a return shipping label. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact me at martimarart@gmail.com

CAN I CANCEL MY ORDER? 

Unless your order has already gone into production you can cancel it. Typically orders go into production the next business day, but sometimes same-day depnding on the time of the order. Please contact me as soon as possible at martimarart@gmail.com


WHAT IS THE DIFFERENCE BETWEEN A PRINT, A LIMITED EDITION PRINT AND AN ORIGINAL? 

PRINTS A print is a high quality reproduction of my original painting. My original paintings are photographed professionally to obtain a high resolution image of the painting. Once the image is obtained and quality is ensured to resemble the original painting as close as possible, they are printed on archival, museum quality paper, canvas or other materials with highly pigmented ink. All original paintings are signed by me, therefore, the print will contain a digital signature, but not an original signature. 

LIMITED EDITION PRINTS A limited edition print is printed as above and hand signed by me. If indicated under the Limited Edition offerring, the print will also be hand embellished by adding paint onto the print to create a one of a kind print, which will be as close to the original as possible. Paintings with metallic finishes (gold, silver, bronze) will most closely resemble the original painting if hand embellished by adding the metallic onto the print, Limited Edition Prints are all signed on the front and/or the back or the print. 

All of my prints are available as a Limited Edition, Hand Embellished Print by contacting me to special order. This is a great option to have a one-of-a kind version of my art, without the pricetag of an original. 

ORIGINALS  Originals paintings are the original, one of a kind, original artwork created by me, Marty "MartiMar". Originals vary in price and size, but there will only be one! 

How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram: www.instagram.com/martyosbournodaniel

Facebook: www.facebook.com/MartiMarArt


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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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